Download Pulse Secure For Mac 10.15

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Overview

ForDownload Pulse Secure For Mac 10.15

To connect to Indiana University's SSL VPN for individuals from your Windows or macOS workstation, use the Pulse Secure SSL VPN client available from IUware.

Download Pulse Secure Mac then open it and double click and install. Some users running MacOS 10.15 and above experience a problem when installing Pulse and see the message: ' PulseSecure.pkg' can't be opened because Apple cannot check it for malicious software'. Download the Pulse Secure Client. Download the Pulse Secure Client for Mac from the Smith Software site. Scroll down to the Misc. Double-click the plusev5.pkg to start the install. Accept the defaults and if prompted, enter for your username and password to install new software. Restart your computer. Press Control + Mouse Click on ‘PulseSecureAppLauncher.mpkg’ icon.Then from the Control menu, select Open With Installer (default). From the ‘Install Pulse Secure Application Launcher’ installer, click Continue.

Alternatively, for Windows you could use the Microsoft Pulse Secure client.

Pulse Secure lets you connect directly to IU's SSL VPN without having to log in through a web browser. It replaces Junos Pulse and Network Connect, two VPN clients you may have used previously.

  • Use the IU VPN only under one of these conditions:
    • If you are trying to access a service you can't get to another way.
    • If your IT Pro has told you that you need to use it.

    Generally, you won't need to use the VPN if you are a student. For example, you don't need a VPN connection to:

    • Use learning tools, such as Canvas, Zoom, or Kaltura.
    • Read your IU email over the web.
    • Work with your files in Microsoft OneDrive at IU or Google at IU My Drive.
  • If you have difficulty with the VPN: Try using IUanyWare (doesn't require a VPN connection).

    For example, you can use IUanyWare's Remote Desktop Connection app to remote into a device on campus. Additionally, IUanyWare's Chrome browser allows you to access sites as if you were on campus.

    In IUanyWare, search the available apps to find what may be helpful.

  • On the IU network: You cannot connect to the VPN, as it is for off-campus use only.

    If you receive a 1329 error when attempting to connect to the VPN, try connecting using a non-eduroam or non-IU Secure connection.

HMS IT is aware of an issue with the Pulse Secure VPN client that affects Windows OS. After logging into Pulse Secure, you may be prompted to download to a newer version. The download may fail due to a known issue with the Pulse Secure VPN server. We are working with the vendor to resolve this issue as quickly as possible. Step 1: Open the Pulse Secure application from the Applications folder. Step 2: In the Pulse Secure client window, click the Connect button inside the 'UCSB Remote Access' connection profile or from the Pulse Secure icon in the menu bar at the top of your screen. Step 3: A window will open prompting you to enter your UCSBnetID and password.

  • To ensure accountability of network communication, the University Information Policy Office prohibits group accounts from connecting to IU's SSL VPN. To make a VPN connection, you must log in using your personal IU username and passphrase.
  • For general VPN usage, you can connect one device at a time. If you connect a second device while you already have a connection running to another device, you'll see a prompt asking whether you want to maintain the existing connection and cancel the new connection request, or break the existing connection and establish a new connection. Groups VPN users can connect two devices concurrently.
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Install Pulse Secure

IU students, faculty, and staff can download Pulse Secure from IUware:

By default, macOS may let you install applications from verified sources only; consequently, when you try to install Pulse Secure, you may see an error similar to 'ps-pulse-mac.dmg can't be opened because it is from an unidentified developer.' To bypass this error (for this application only) and manually install Pulse Secure:

  1. While holding control, click the application's icon, and then, from the drop-down that appears, select Open.
  2. In the new window, click Open to manually launch Pulse Secure.
Pulse Secure does not support USB security keys for authentication using Two-Step Login (Duo). For alternative device options, see Two-Step Login (Duo) device recommendations.

Configure the connection

  1. Open Pulse Secure to configure it for your first use:
    • Windows: In your task bar, click the Pulse Secure icon ().
    • macOS: In the menu bar, click the Pulse Secure icon (). Alternatively, find and click the Pulse Secure icon in your Applications folder. (If you have trouble finding a Pulse Secure folder, check for one named Junos Pulse Secure.)
  2. To add a new connection, click + (the plus sign).
  3. In the 'Add Connection' box:
    • Type: Make sure Policy Secure (UAC) or Connect Secure (VPN) is selected.
    • Name: Enter a name (for example, IU VPN) to distinguish this connection from other VPN connections you may configure (for example, to the Groups or HSN VPN; see the note below).
    • Server URL: Enter https://vpn.iu.edu.
  4. Click Add.

If you use the IU Groups VPN or Health Sciences Network (HSN) VPN, add an additional connection using the appropriate URL:

  • Groups VPN: https://vpn.iu.edu/groups
  • HSN VPN: https://vpn.iu.edu/hsn

For more about these VPNs, see:

Connect and disconnect

To connect to the IU SSL VPN:

  1. Open Pulse Secure:
    • Windows: From the task bar, right-click the Pulse Secure icon, and then choose Connect.
    • macOS: From the menu bar, click the Pulse Secure icon, choose the SSL VPN profile you created, and then click Connect.
  2. Enter your IU username and passphrase, and then click Connect.
  3. In the 'Secondary Password' field, enter one of the following:
    • A passcode (for example, 123456): Generated by Duo Mobile, an SMS text, or a single-button hardware token
    • push: Sends a push login request to the Duo Mobile app on your primary smartphone or tablet
    • phone: Calls your primary phone number (whether mobile phone or landline)
    • sms: Sends a new SMS passcode to your primary device; once you receive the passcode via SMS, enter it into the 'Secondary Password' field.
      Entering sms will cause the initial login to fail with a 'Credentials were invalid. Please try again.' error message. However, you also will receive a text message with a passcode to enter in the 'Secondary Password' field.
      If you have more than one device of a certain type registered (such as a second smartphone or tablet), you can add a number to the end of your secondary password to direct login requests to a particular device (for example, push2 will send a login request to your second phone; phone3 will call your third phone).
  4. Click Connect.

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When the VPN connection is established, you can exit Pulse Secure and access IU network resources that require a VPN connection. To disconnect from the VPN:

  • Windows: Right-click the Pulse Secure icon, and then select Disconnect.
  • macOS: Click the Pulse Secure icon, and then, from the SSN VPN profile menu, select Disconnect.

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Qualified and compatible platforms

To ensure that you can connect to the IU VPN, verify that you are running the latest version of Pulse Secure available on IUware. For operating system requirements and recommendations, see the 'Pulse Secure Desktop Client Supported Platforms Guide' available at Pulse Secure Techpubs.

INSTALLING THE PULSE SECURE VPN CLIENT ON A MAC

Temporarily change your security preferences.
Before you can install the Pulse Secure client, you must temporarily change your Security preferences:

Download Pulse Secure For Mac 10.15 Full

  1. Click the Apple Menu and choose System Preferences, then Security & Privacy.
  2. Click the padlock icon and enter your computer password.
    Note: If you are using a Smith-owned Mac that is bound to AD, enter your network password.
  3. On the General tab, change the Allow apps downloaded from: setting to App Store and identified developers.
  4. Leave the Security & Privacy window open for now.

Download the Pulse Secure Client.

  1. Download the Pulse Secure Client for Mac from the Smith Software site. Scroll down to the Misc. section.
  2. Double-click the pluse_v5.......pkg to start the install.
  3. Accept the defaults and if prompted, enter for your username and password to install new software.
  4. Restart your computer.

Configure a Connection to Smith

  1. Open Pulse Secure. A Pulse Secure icon (a fancy S for Secure) will appear in the top menu bar.
  2. From the Connection Bar, click the plus-sign to add a connection.
  3. The Type of Connection should read: Policy Secure (UAC) or Connect Secure (VPN)

  4. In the Name field, enter a name for your Profile (for example, Smith).
  5. In the Server URL field, enter vpn.smith.edu
  6. Click Add to save the profile.
  7. Click connect and login with your Smith username and password (do not include the @smith.edu to the username)
  8. You will be prompted to input a Secondary Password. This is to indicate the authentication method you want Duo to use. For a push to the Duo App enter Push, to have Duo call you enter Phone. For more information on this step please follow these instructions.

You are now using the Pulse Secure for a secure connection back to Smith.

Restore your Security preferences.

Return to the Security & Privacy window you modified in Part 1 to restore your previous settings:

  1. Change the Allow apps downloaded from: setting to Mac App Store and identified developers.
  2. Click the padlock icon to save your changes and prevent further changes.

How To Install Pulse Secure On Mac